Privacy Policy

1. An overview of data protection

General information

The following
information will provide you with an easy to navigate overview of what will
happen with your personal data when you visit this website. The term “personal
data” comprises all data that can be used to personally identify you. For
detailed information about the subject matter of data protection, please
consult our Data Protection Declaration, which we have included beneath this
copy.

Data recording on this website

Who is the responsible party for the recording of data
on this website (i.e. the “controller”)?

The data on this
website is processed by the operator of the website, whose contact information
is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your
data as a result of your sharing of your data with us. This may, for instance
be information you enter into our contact form.

Other data shall
be recorded by our IT systems automatically or after you consent to its
recording during your website visit. This data comprises primarily technical
information (e.g. web browser, operating system or time the site was accessed).
This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the
information is generated to guarantee the error free provision of the website.
Other data may be used to analyze your user patterns.

What rights do you have as far as your information is
concerned?

You have the
right to receive information about the source, recipients and purposes of your
archived personal data at any time without having to pay a fee for such
disclosures. You also have the right to demand that your data are rectified or
eradicated. If you have consented to data processing, you have the option to
revoke this consent at any time, which shall affect all future data processing.
Moreover, you have the right to demand that the processing of your data be
restricted under certain circumstances. Furthermore, you have the right to log
a complaint with the competent supervising agency.

Please do not
hesitate to contact us at any time under the address disclosed in section
“Information Required by Law” on this website if you have questions about this
or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a
possibility that your browsing patterns will be statistically analyzed when
your visit this website. Such analyses are performed primarily with what we
refer to as analysis programs.

For detailed
information about these analysis programs please consult our Data Protection
Declaration below.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is
hosted by an external service provider (host). Personal data collected on this
website are stored on the servers of the host. These may include, but are not
limited to, IP addresses, contact requests, metadata and communications,
contract information, contact information, names, web page access, and other
data generated through a web site.

The host is used
for the purpose of fulfilling the contract with our potential and existing
customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and
efficient provision of our online services by a professional provider (Art. 6
para. 1 lit. f GDPR).

Our host will
only process your data to the extent necessary to fulfil its performance
obligations and to follow our instructions with respect to such data.

Execution of a contract data processing agreement

In order to
guarantee processing in compliance with data protection regulations, we have
concluded an order processing contract with our host.

3. General information and mandatory information

Data protection

The operators of
this website and its pages take the protection of your personal data very
seriously. Hence, we handle your personal data as confidential information and
in compliance with the statutory data protection regulations and this Data
Protection Declaration.

Whenever you use
this website, a variety of personal information will be collected. Personal
data comprises data that can be used to personally identify you. This Data
Protection Declaration explains which data we collect as well as the purposes
we use this data for. It also explains how, and for which purpose the
information is collected.

We herewith
advise you that the transmission of data via the Internet (i.e. through e-mail
communications) may be prone to security gaps. It is not possible to completely
protect data against third party access.

Information about the responsible party (referred to
as the “controller” in the GDPR)

The data
processing controller on this website is:

Twist & Schirm Social Media GmbH
Leopoldstraße 31
80802 München

Phone: +49 157
5594 8593
E-mail: hello@twistundschirm.de

The controller
is the natural person or legal entity that single-handedly or jointly with
others makes decisions as to the purposes of and resources for the processing
of personal data (e.g. names, e-mail addresses, etc.).

Designation of a data protection officer as mandated
by law

We have
appointed a data protection officer for our company.

Jörg Hermann
jmh datenschutzberatung
c/o Werk1
Atelierstr. 29
81541 München

https://jmh-datenschutz.de

Phone: +49 170 1131871
E-mail: info@jmh-datenschutz.de

Revocation of your consent to the processing of data

A wide range of
data processing transactions are possible only subject to your express consent.
You can also revoke at any time any consent you have already given us. This
shall be without prejudice to the lawfulness of any data collection that
occurred prior to your revocation.

Right to object to the collection of data in special
cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT
THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU
HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY
PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY
PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION.
IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA,
UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR
THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS
OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF
LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PERSONAL
DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE
RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA
FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE
EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR
PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING
PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).

Right to log a complaint with the competent
supervisory agency

In the event of
violations of the GDPR, data subjects are entitled to log a complaint with a
supervisory agency, in particular in the member state where they usually
maintain their domicile, place of work or at the place where the alleged
violation occurred. The right to log a complaint is in effect regardless of any
other administrative or court proceedings available as legal recourses.

Right to data portability

You have the
right to demand that we hand over any data we automatically process on the
basis of your consent or in order to fulfil a contract be handed over to you or
a third party in a commonly used, machine readable format. If you should demand
the direct transfer of the data to another controller, this will be done only
if it is technically feasible.

SSL and/or TLS encryption

For security
reasons and to protect the transmission of confidential content, such as
purchase orders or inquiries you submit to us as the website operator, this
website uses either an SSL or a TLS encryption program. You can recognize an
encrypted connection by checking whether the address line of the browser
switches from “http://” to “https://” and also by the appearance of the lock
icon in the browser line.

If the SSL or
TLS encryption is activated, data you transmit to us cannot be read by third
parties.

Information about, rectification and eradication of
data

Within the scope
of the applicable statutory provisions, you have the right to at any time
demand information about your archived personal data, their source and
recipients as well as the purpose of the processing of your data. You may also
have a right to have your data rectified or eradicated. If you have questions
about this subject matter or any other questions about personal data, please do
not hesitate to contact us at any time at the address provided in section
“Information Required by Law.”

Right to demand processing restrictions

You have the
right to demand the imposition of restrictions as far as the processing of your
personal data is concerned. To do so, you may contact us at any time at the
address provided in section “Information Required by Law.” The right to demand
restriction of processing applies in the following cases:

·
In the event
that you should dispute the correctness of your data archived by us, we will
usually need some time to verify this claim. During the time that this
investigation is ongoing, you have the right to demand that we restrict the
processing of your personal data.

·
If the
processing of your personal data was/is conducted in an unlawful manner, you
have the option to demand the restriction of the processing of your data in
lieu of demanding the eradication of this data.

·
If we do not
need your personal data any longer and you need it to exercise, defend or claim
legal entitlements, you have the right to demand the restriction of the
processing of your personal data instead of its eradication.

·
If you have
raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our
rights will have to be weighed against each other. As long as it has not been
determined whose interests prevail, you have the right to demand a restriction
of the processing of your personal data.

If you have
restricted the processing of your personal data, these data – with the
exception of their archiving – may be processed only subject to your consent or
to claim, exercise or defend legal entitlements or to protect the rights of
other natural persons or legal entities or for important public interest
reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith
object to the use of contact information published in conjunction with the
mandatory information to be provided in section “Information Required by Law”
to send us promotional and information material that we have not expressly
requested. The operators of this website and its pages reserve the express
right to take legal action in the event of the unsolicited sending of
promotional information, for instance via SPAM messages.

4. Recording of data on this website

Cookies

Our websites and
pages use what the industry refers to as “cookies.” Cookies are small text
files that do not cause any damage to your device. They are either stored
temporarily for the duration of a session (session cookies) or they are
permanently archived on your device (permanent cookies). Session cookies are
automatically deleted once you terminate your visit. Permanent cookies remain
archived on your device until you actively delete them or they are
automatically eradicated by your web browser.

In some cases it
is possible that third party cookies are stored on your device once you enter
our site (third party cookies). These cookies enable you or us to take
advantage of certain services offered by the third party (e.g. cookies for the
processing of payment services).

Cookies have a
variety of functions. Many cookies are technically essential since certain
website functions would not work in the absence of the cookies (e.g. the
shopping cart function or the display of videos). The purpose of other cookies
may be the analysis of user patterns or the display of promotional messages.

Cookies, which
are required for the performance of electronic communication transactions
(required cookies) or for the provision of certain functions you want to use
(functional cookies, e.g. for the shopping cart function) or those that are
necessary for the optimization of the website (e.g. cookies that provide
measurable insights into the web audience), shall be stored on the basis of
Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The
operator of the website has a legitimate interest in the storage of cookies to
ensure the technically error free and optimized provision of the operator’s
services. If your consent to the storage of the cookies has been requested, the
respective cookies are stored exclusively on the basis of the consent obtained
(Art. 6 Sect. 1 lit. a GDPR); this consent may be revoked at any time.

You have the
option to set up your browser in such a manner that you will be notified any
time cookies are placed and to permit the acceptance of cookies only in
specific cases. You may also exclude the acceptance of cookies in certain cases
or in general or activate the delete function for the automatic eradication of
cookies when the browser closes. If cookies are deactivated, the functions of
this website may be limited.

In the event
that third party cookies are used or if cookies are used for analytical
purposes, we will separately notify you in conjunction with this Data
Protection Policy and, if applicable, ask for your consent.

Cookie Consent with Borlabs Cookie

Our website uses
the Borlabs cookie consent technology to obtain your consent to the storage of
certain cookies in your browser and for their data privacy protection compliant
documentation. The provider of this technology is Borlabs – Benjamin A.
Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany (hereinafter referred
to as Borlabs).

Whenever you
visit our website, a Borlabs cookie will be stored in your browser, which
archives any declarations or revocations of consent you have entered. These
data are not shared with the provider of the Borlabs technology.

The recorded data shall remain archived until you ask
us to eradicate them, delete the Borlabs cookie on your own or the purpose of
storing the data no longer exists. This shall be without prejudice to any
retention obligations mandated by law. To review the details of Borlabs’ data
processing policies, please visit 
https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

We use the
Borlabs cookie consent technology to obtain the declarations of consent
mandated by law for the use of cookies. The legal basis for the use of such
cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

Server log files

The provider of
this website and its pages automatically collects and stores information in
so-called server log files, which your browser communicates to us
automatically.
The information comprises:

·
The type and version
of browser used

·
The used operating system

·
Referrer URL

·
The hostname of
the accessing computer

·
The time of the
server inquiry

·
The IP address

This data is not
merged with other data sources.

This data is
recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the
website has a legitimate interest in the technically error free depiction and
the optimization of the operator’s website. In order to achieve this, server
log files must be recorded.

Request by e-mail, telephone or fax

If you contact
us by e-mail, telephone or fax, your request, including all resulting personal
data (name, request) will be stored and processed by us for the purpose of
processing your request. We do not pass these data on without your consent.

These data are
processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related
to the fulfillment of a contract or is required for the performance of
pre-contractual measures. In all other cases, the data are processed on the
basis of our legitimate interest in the effective handling of inquiries
submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent
(Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.

The data sent by
you to us via contact requests remain with us until you request us to delete,
revoke your consent to the storage or the purpose for the data storage lapses
(e.g. after completion of your request). Mandatory statutory provisions – in
particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website
uses functions of the web analysis service Google Analytics. The provider of
this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street,
Dublin 4, Ireland.

Google Analytics
enables the website operator to analyze the behavior patterns of website
visitors. To that end, the website operator receives a variety of user data,
such as pages accessed, time spent on the page, the utilized operating system
and the user’s origin. Google may consolidate these data in a profile that is
allocated to the respective user or the user’s device.

Google Analytics
uses technologies that make the recognition of the user for the purpose of
analyzing the user behavior patterns (e.g. cookies or device fingerprinting).
The website use information recorded by Google is, as a rule transferred to a
Google server in the United States, where it is stored.

This analysis
tool is used on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of this
website has a legitimate interest in the analysis of user patterns to optimize
both, the services offered online and the operator’s advertising activities. If
a corresponding agreement has been requested (e.g. an agreement to the storage
of cookies), the processing takes place exclusively on the basis of Art. 6
para. 1 lit. a GDPR; the agreement can be revoked at any time.

IP anonymization

On this website,
we have activated the IP anonymization function. As a result, your IP address
will be abbreviated by Google within the member states of the European Union or
in other states that have ratified the Convention on the European Economic Area
prior to its transmission to the United States. The full IP address will be
transmitted to one of Google’s servers in the United States and abbreviated
there only in exceptional cases. On behalf of the operator of this website,
Google shall use this information to analyze your use of this website to
generate reports on website activities and to render other services to the
operator of this website that are related to the use of the website and the
Internet. The IP address transmitted in conjunction with Google Analytics from
your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your
data by Google by downloading and installing the browser plugin available under
the following link: 
https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data
by Google Analytics, please consult Google’s Data Privacy Declaration at: 
https://support.google.com/analytics/answer/6004245?hl=en.

Contract data processing

We have executed
a contract data processing agreement with Google and are implementing the
stringent provisions of the German data protection agencies to the fullest when
using Google Analytics.

Archiving period

Data on the user or incident level stored by Google
linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies,
Android advertising ID) will be anonymized or deleted after 14 month. For
details please click the following link: 
https://support.google.com/analytics/answer/7667196?hl=en

Facebook Pixel

To measure
conversion rates, this website uses the visitor activity pixel of Facebook. The
provider of this service is Facebook Ireland Limited, 4 Grand Canal Square,
Dublin 2, Ireland. According to Facebook’s statement the collected data will be
transferred to the USA and other third-party countries too.

This tool allows
the tracking of page visitors after they have been linked to the website of the
provider after clicking on a Facebook ad. This makes it possible to analyze the
effectiveness of Facebook ads for statistical and market research purposes and
to optimize future advertising campaigns.

For us as the operators of this website, the collected
data is anonymous. We are not in a position to arrive at any conclusions as to
the identity of users. However, Facebook archives the information and processes
it, so that it is possible to make a connection to the respective user profile
and Facebook is in a position to use the data for its own promotional purposes
in compliance with the 
Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in
locations outside of Facebook. We as the operator of this website have no
control over the use of such data.

The use of
Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the
website has a legitimate interest in effective advertising campaigns, which
also include social media. If a corresponding agreement has been requested
(e.g. an agreement to the storage of cookies), the processing takes place
exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be
revoked at any time.

In Facebook’s Data Privacy Policies, you will find
additional information about the protection of your privacy at: 
https://www.facebook.com/about/privacy/.

You also have the option to deactivate the remarketing
function “Custom Audiences” in the ad settings section under  
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can
deactivate any user based advertising by Facebook on the website of the
European Interactive Digital Advertising Alliance: 
http://www.youronlinechoices.com/de/praferenzmanagement/.

6. Newsletter

MailChimp

This website
uses the services of MailChimp to send out its newsletters. The provider is the
Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA
30308, USA.

Among other
things, MailChimp is a service that can be deployed to organize and analyze the
sending of newsletters. Whenever you enter data for the purpose of subscribing
to a newsletter (e.g. your e-mail address), the information is stored on
MailChimp servers in the United States.

MailChimp is in
possession of a certification that is in compliance with the
“EU-US-Privacy-Shield”. The “Privacy-Shield” is a compact between the European
Union (EU) and the United States of America (USA) that aims to warrant the
compliance with European data protection standards in the United States.

With the
assistance of the MailChimp tool, we can analyze the performance of our
newsletter campaigns. If you open an e-mail that has been sent through the
MailChimp tool, a file that has been integrated into the e-mail (a so-called
web-beacon) connects to MailChimp’s servers in the United States. As a result,
it can be determined whether a newsletter message has been opened and which
links the recipient possibly clicked on. Technical information is also recorded
at that time (e.g. the time of access, the IP address, type of browser and
operating system). This information cannot be allocated to the respective
newsletter recipient. Their sole purpose is the performance of statistical
analyses of newsletter campaigns. The results of such analyses can be used to
tailor future newsletters to the interests of their recipients more
effectively.

If you do not
want to permit an analysis by MailChimp, you must unsubscribe from the
newsletter. We provide a link for you to do this in every newsletter message.
Moreover, you can also unsubscribe from the newsletter right on the website.

The data is
processed based on your consent (Art. 6 Sect. 1 lit. a GDPR).  You may
revoke any consent you have given at any time by unsubscribing from the
newsletter. This shall be without prejudice to the lawfulness of any data
processing transactions that have taken place prior to your revocation.

The data
deposited with us for the purpose of subscribing to the newsletter will be
stored by us until you unsubscribe from the newsletter or the newsletter
service provider and deleted from the newsletter distribution list after you
unsubscribe from the newsletter. Data stored for other purposes with us remain
unaffected.

After you unsubscribe from the newsletter distribution
list, your e-mail address may be stored by us or the newsletter service
provider in a blacklist to prevent future mailings. The data from the blacklist
is used only for this purpose and not merged with other data. This serves both
your interest and our interest in complying with the legal requirements when
sending newsletters (legitimate interest within the meaning of Art. 6 para. 1
lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our
legitimate interest.

For more details, please consult the Data Privacy
Policies of MailChimp at: 
https://mailchimp.com/legal/terms/.

Execution of a contract data processing agreement

We have executed
a so-called “Data Processing Agreement” with MailChimp, in which we mandate
that MailChimp undertakes to protect the data of our customers and to refrain
from sharing it with third parties.

7. Plug-ins and Tools

Google Web Fonts (local embedding)

This website
uses so-called Web Fonts provided by Google to ensure the uniform use of fonts
on this site. These Google fonts are locally installed so that a connection to
Google’s servers will not be established in conjunction with this application.

For more information on Google Web Fonts, please
follow this link: 
https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

 

Calendly

You have the possibility to register for a discovery
call on our website. We use the online tool „Calendly“ to request and
select an appointment. „Calendly“ is an offer from Calendly, LLC,
3423 Piedmont Road NE, Atlanta, GA 30305-1754, United States.

 

If you click on the Discovery Call-button, you will be
automatically connected to our Calendly appointment account. After you have
chosen your appointment, confirmed it and entered your contact details and
concerns, Calendly will send you an email confirming your appointment. You can
find more information about Calendly and Calendly’s privacy policy here:
https://calendly.com/pages/privacy

 

Your details from the Calendly form, including the
data you enter there, will be stored by us for the purpose of processing your
enquiry and in the event of follow-up questions. This data remains with us
until you request us to delete it, revoke your consent to store it or the
purpose for which it was stored ceases to apply (e.g. appointment made).
Mandatory legal provisions – in particular retention periods – remain unaffected.

8. Online-based Audio and Video Conferences
(Conference tools)

Data processing

We use online
conference tools, among other things, for communication with our customers. The
tools we use are listed in detail below. If you communicate with us by video or
audio conference using the Internet, your personal data will be collected and
processed by the provider of the respective conference tool and by us. The
conferencing tools collect all information that you provide/access to use the
tools (email address and/or your phone number). Furthermore, the conference
tools process the duration of the conference, start and end (time) of
participation in the conference, number of participants and other “context
information” related to the communication process (metadata).

Furthermore, the
provider of the tool processes all the technical data required for the
processing of the online communication. This includes, in particular, IP
addresses, MAC addresses, device IDs, device type, operating system type and
version, client version, camera type, microphone or loudspeaker and the type of
connection.

Should content
be exchanged, uploaded or otherwise made available within the tool, it is also
stored on the servers of the tool provider. Such content includes, but is not
limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos
and videos, files, whiteboards and other information shared while using the
service.

Please note that
we do not have complete influence on the data processing procedures of the
tools used. Our possibilities are largely determined by the corporate policy of
the respective provider. Further information on data processing by the
conference tools can be found in the data protection declarations of the tools
used, and which we have listed below this text.

Purpose and legal bases

The conference
tools are used to communicate with prospective or existing contractual partners
or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b
GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate
communication with us or our company (legitimate interest in the meaning of
Art. 6 para. 1 lit. f GDPR). Insofar as consent has been requested, the tools
in question will be used on the basis of this consent; the consent may be
revoked at any time with effect from that date.

Duration of storage

Data collected
directly by us via the video and conference tools will be deleted from our
systems immediately after you request us to delete it, revoke your consent to
storage, or the reason for storing the data no longer applies. Stored cookies
remain on your end device until you delete them. Mandatory legal retention
periods remain unaffected.

We have no
influence on the duration of storage of your data that is stored by the
operators of the conference tools for their own purposes. For details, please
contact directly the operators of the conference tools.

Conference tools used

We employ the
following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom
Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA
95113. Zoom is certified according to the EU-US Privacy Shield. For details on
data processing, please refer to Zoom’s privacy policy: 
https://zoom.us/en-us/privacy.html.

Execution of a contract data processing agreement

We have entered
into a contract data processing agreement with the provider of Zoom and
implement the strict provisions of the German data protection agencies to the
fullest when using Zoom.

Skype for Business

We use Skype for Business. The provider is Skype
Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. Skype is
certified according to the EU-US Privacy Shield. Details of data processing can
be found in Skype’s privacy policy: 
https://privacy.microsoft.com/en-us/privacystatement/.

Execution of a contract data processing agreement

We have entered
into a contract data processing agreement with the provider of Skype for
Business and implement the strict provisions of the German data protection
agencies to the fullest when using Skype for Business.

Google Hangouts

We use Google Hangouts. The provider is Google Ireland
Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Hangouts is
certified according to the EU-US Privacy Shield. For details on data
processing, please see the Google Hangouts privacy policy: 
https://policies.google.com/privacy?hl=en.

Execution of a contract data processing agreement

We have entered
into a contract data processing agreement with the provider of Google Hangouts
and implement the strict provisions of the German data protection agencies to
the fullest when using Google Hangouts.