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Email marketing agency in
Berlin

Email marketing strengthens the brand, increases sales and retains customers. As a Berlin agency, we create targeted newsletter campaigns and offer personalized, efficient advertising. Email marketing convinces through high ROI, provided a professional implementation, which we guarantee at Twist&Schirm.

42 Reviews

102 Reviews

17 reviews

42 Reviews

102 Reviews

17 reviews

Already more than 300+ satisfied customers

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Why book the services
of an email marketing agency for Berlin?

In 2021, there were 164,436 taxable companies in Berlin. In addition to the large number of companies, there is also a diverse clientele from different cultures, social classes and age groups. Those who want to sell their products successfully despite the great competition and the diversity of the clientele depend, among other things, on target group-specific and personalized marketing. This is where the quality of e-mail marketing comes into its own.

  • Personalization: Modern tools such as our Klaviyo tool offer functions for analyzing customer behavior, demographic characteristics, and other criteria. On this basis, marketing campaigns can be precisely aligned with customers' interests.
  • Segmentation: The efficiency of our work as an email marketing agency for online stores and other companies is contributed by the segmentation of the email lists. We assign the campaigns to specific target groups and thus increase their probability of success.
  • Automation: To keep the cost of email marketing low, automation is essential. The Klaviyo tool includes a feature to automate the sending of emails based on customers' interests and behavior.


In the meantime, some people are saying that e-mail marketing is outdated. But no: We at Twist&Schirm know all too well from our daily professional practice that email marketing is one of the most efficient methods of direct marketing. Users receive exactly the content that matches their interests. Negative and positive developments can be perfectly tracked by permanently analyzing open rates, unsubscribe rates, click rates and conversion rates in order to make the right decisions for the further course of email marketing.

That email marketing efforts pay off for companies is confirmed by a look at the general statistics. An average ROI of 4,400 % is assumed, which means that a profit of 44 euros follows one euro of capital investment. With a worldwide open rate of 31.2%, emails for advertising purposes far surpass the click rates of Google Ads. If e-mails are still not opened, there is a 46% probability that this is because too many e-mails are sent from one sender.

The professional services of our email marketing agency for Berlin ensure that newsletter campaigns meet today's high demands for personalized and automated marketing and are most likely to be opened. This is an important building block for online stores and other companies to prevail in the tough competition within Berlin and beyond.

Email marketing agency for Berlin with the right services for every business goal

Before companies start marketing measures, they develop a strategy. It includes, among other things, a target group analysis and a formulation of objectives. Based on the target group, the goals and some other aspects, the marketing measures can be derived.

As an email marketing agency for online stores, service providers and other companies, we offer a variety of measures that can be adapted to a wide range of business objectives. From campaigns to increase sales to measures to increase customer loyalty, there is plenty of scope to address newsletter subscribers with individual content:

  • Reminders of unfinished purchases
  • Suggested solutions for shopping cart abandonment
  • Sending special offers and discount codes
  • Cross-selling offers to sell matching products
  • Increasing revenue from customers by means of upselling

These and other measures are possible in email marketing. To ensure the success of these measures, our email marketing agency for Berlin first analyzes the target group or uses existing target group analyses from customers. Based on the analyses and in adaptation to the company's goals, we develop strategies that fit seamlessly into the existing marketing of companies. The email marketing tool Klaviyo offers all the leeway for individual newsletter design, which enables the degree of personalization and the adaptation of newsletters to the target group.

A permanent analysis of the newsletter campaigns based on user behavior and the opening, click, conversion and unsubscribe rates provides us with all the information we need to optimize the campaigns and achieve the high ROI we are aiming for.

Customize your email marketing with Klaviyo

Klaviyo is one of the best tools for data-driven marketing. Personalized benchmarks enable the industry-specific comparison of one's own company with the competition. In reporting, the integrated Customer Data Platform (CDP) provides a holistic overview of marketing data. The CDP enables a precise analysis of various key figures and provides more detailed information on the key figures. For example, advertisers not only learn how high the bounce rate is, but also at which point in the marketing funnel customers bounce. A special quality feature is contextual analytics, in which data is analyzed in the context of a specific activity.

Achieve your goals efficiently with Twist&Shade

Achieve great effects at the lowest possible cost: That is the motto of our email marketing agency for online stores and other companies. We present ourselves as a conscientious service provider that takes full account of all legal requirements such as double opt-in and DSGVO compliance. Furthermore, short response times are a quality feature of our customer service.

Contact us and get the most out of your newsletter campaigns with our email marketing agency for Berlin!

Over 300+ customers trust Twist&Schirm

What are you waiting for? Become a satisfied customer too and scale your online store with the support of Twist&Schirm.

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FAQs to email marketing for online stores

We have summarized the answers to the most frequently asked questions related to email marketing below.

What is email marketing?

Email marketing refers to the process of using email to send information, offers, and relevant content to a group of people who have previously signed up for it. It is an effective way to reach customers, inform them about news and ultimately increase sales.

What are the benefits of email marketing?

Email marketing offers several advantages for companies. It enables direct communication with customers, promotes customer loyalty, increases sales, supports customer acquisition, and provides a way to measure and analyze campaign results.

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How do I build an email list?

An email list can be built through a variety of methods. Companies can encourage visitors to their website to sign up to receive emails. Offline channels such as events or points of sale can also be used. It is important to emphasize the added value that subscribers enjoy by receiving the emails.

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How often should I send emails as an online store?

The frequency of sending emails depends on various factors such as the nature of the business and the expectations of the subscribers. It's important to strike a balance between not being too intrusive, but also not being forgettable. Regular and consistent communication is recommended, but individual test runs can help determine the ideal frequency.

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How can I personalize my email campaigns?

Personalization is an important aspect of email marketing. By segmenting the email list and analyzing data such as buying behavior, interests, and demographic characteristics, customized content and offers can be created. This increases the relevance of the emails and improves the chances of positive responses from recipients.

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Services Mail Marketing with T&S

We are a leader in performance marketing for online stores, providing comprehensive solutions for e-commerce businesses to build and successfully implement effective email marketing strategies.

You can count on our professional know-how and experience, especially in the following areas:

Development of an individual e-mail marketing strategy for your company

Based on your individual goals and ideas, we work with you to create the optimal strategy for successful email marketing for your business. From setting up individual campaigns and creating relevant email content to constantly monitoring and optimizing the performance of your email marketing activities, the Twist & Schirm team is your professional partner at all times.

Target group analysis and segmentation

Twist & Schirm enables e-commerce companies to effectively segment their email lists and send targeted messages to specific audiences. Segmentation is based on various criteria such as buying behavior, interests, demographic characteristics or past interactions. By accurately analyzing target groups, companies can create relevant content and offers tailored to the recipients' individual needs and preferences, significantly improving the customer journey.

Email Templates and Design

An appealing appearance and professional design are crucial to attract recipients' attention. Twist & Schirm offers a wide range of email templates and design options that enable e-commerce businesses to create attractive and engaging emails. By customizing colors, fonts, layouts, and images, businesses can reinforce their brand identity and ensure consistency in their email campaigns.

Compliance with legal regulations

As an experienced email marketing agency for online stores, we naturally also support our customers in complying with the applicable legal regulations in email marketing. This includes ensuring that email recipients consent to receive emails and that they can unsubscribe from the newsletter at any time. Twist & Schirm ensures that companies comply with applicable data protection laws and regulations, thus strengthening recipients' trust and avoiding potential legal risks.

Automation and personalization with Klaviyo

Twist & Schirm uses powerful automation tools for effective performance marketing, such as Klaviyo. This allows us to efficiently plan and send your email campaigns in an automated way. Personalized emails based on recipients' buying behavior, preferences and demographic characteristics increase the relevance of messages. This makes it possible to send targeted emails to specific target groups and thus achieve a personalized appeal.

Automated follow-up campaigns

With Twist & Schirm, e-commerce businesses can set up automated follow-up campaigns to follow up with customers after a purchase or interaction. These follow-up emails can provide recommendations for similar products, thank customers for their purchase, or encourage them to take further action. By using automation, companies can ensure that customers stay in touch on an ongoing basis and improve the customer experience.

Measurement and analysis

As your reliable and competent partner in email performance marketing, Twist & Schirm offers detailed measurement and analysis tools that can be used to track the success of email marketing campaigns at any time. This provides important insights into open rate, click rate, conversion rate and unsubscribe rate. Based on this data, e-commerce companies can continuously optimize their campaigns and make improvements to achieve better results.

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What is Klaviyo?

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Klaviyo is an American marketing automation platform that specializes in e-commerce companies. It is a tool that allows online stores to effectively optimize their marketing activities and create personalized communications with customers. Klaviyo offers a wide range of features, including segmentation of customer data, automatic sending of emails and SMS, creation of multi-level email flows, and integration with various store systems such as Shopify, Woo Commerce, and Magento. Klaviyo is a DSGVO-compliant email marketing software. By using Klaviyo, together we can improve your customer retention, increase sales and run more targeted marketing campaigns.

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What is the advantage of Klaviyo in E Mail Marketing?

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The advantage of Klaviyo in the field of email marketing is that it allows companies to make their marketing communications more effective and targeted. The main advantages for Klaviyo are for us:

Personalized customer targeting, email campaign automation, integration with e-commerce platforms, detailed tracking and analytics, DSGVO compliance.

Overall, Klaviyo enables more effective, personalized and automated customer communications, resulting in increased engagement, conversion rates and ultimately revenue. This is also demonstrated by our successes with existing customers to date. We'd be happy to explain more about Klaviyo in our initial consultation.

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